Mobile
Our AI model currently flags some 2024-2025 events as "unverified" due to training data timing. This occurs when Torch analyzes articles about events after April 2024.
- We've developed a fix with our prompting that updates how Torch handles temporal context
- The solution is currently in testing and will be deployed in our next release
Some loading symbols on the TIMIO icon and AI insights blend in with the light mode background.
This will be patched shortly, until then we recommend browsing in dark mode.
Some TIMIO Black members have reported the app getting stuck on the "Welcome to TIMIO Black" screen after purchasing a subscription.
Until we release our patch you can resolve this issue by restarting the app.
- Our AI tools may occasionally display "No alternate viewpoints available" when analyzing certain articles.
- Solutions in the meantime:
- Refresh the app and retry your analysis
- Apply Torch or Pivot to a different section of the article
- Access the same article through our Chrome Extension for uninterrupted analysis
- Our engineering team is conducting a thorough investigation to enhance the AI's response consistency.
Our AI tools may occasionally display "No alternate viewpoints available" when analyzing certain articles.
Potential Solutions in the meantime:
- Refresh the app and retry your analysis
- Apply Torch or Pivot to a different section of the article
- Access the same article through our Chrome Extension for uninterrupted analysis
Our engineering team is currently investigating this.
Chrome
The extension may request a page refresh when analyzing new websites.
Simply refresh your current page to activate TIMIO's analysis tools.
Known Issues
Mobile
AI flags info untrustworthy for being a "Future Event"
- The AI model flags some 2024-2025 events as "unverified" due to training data timing.
- A fix is in testing and will be deployed in the next release.
Invisible loading symbols in light mode
- Some loading symbols blend in with the light mode background.
- A patch is forthcoming; in the meantime, it's recommended to browse in dark mode.
Post-Subscription Screen Delay
- Some TIMIO Black members experience the app getting stuck on the "Welcome to TIMIO Black" screen after purchasing a subscription.
- Restarting the app resolves this issue until a patch is released.
"No alternate viewpoints available"
- The AI tools may display this message when analyzing certain articles.
- Potential solutions include:
- Refreshing the app and retrying the analysis.
- Applying Torch or Pivot to a different section of the article.
- Accessing the same article through the Chrome Extension for uninterrupted analysis.
Chrome
"Extension Updated: Please refresh the page"
- The extension may request a page refresh when analyzing new websites.
- Simply refresh the current page to activate TIMIO's analysis tools.